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Union County DSS Monroe

Website: http://www.co.union.nc.us/departments/social-services


Monroe, NC - 28110
704-296-4300

Financial Help Provided: DSS Financial Assistance, Work First Cash Assistance




Full Description:

The NC Division of Social Services is responsible for various programs and services. The main services we are interested in providing to you is the Work First Cash Assistance Program:
Emergency Financial Assistance
Families who are experiencing a financial emergency may be eligible for financial help to pay for housing and utilities.
Families that meet the following criteria may be eligible for Emergency Assistance:
The family must have a child who lives with a relative as defined for Work First Family Assistance and who meets the age limit for Work First cash assistance.
Total income must be at or below 200% of poverty level.
Family's statement is acceptable for citizenship and identity unless it is questionable. If in doubt, request appropriate verification.
Counties may set requirements that are more restrictive than these, but not requirements that are more lenient.
Below we have listed many of the programs offered by local Department of Social Services (DSS) Offices:
Adoption Services
Child Placement Services for Children
Child Protective Services
Child Support Enforcement
Community Based Programs
Crisis Intervention
Emergency Assistance
Energy Assistance
Food and Nutrition Services
Foster Care
Fraud
Independent Living Program for Foster Children (NC LINKS)
Interstate Compacts
Interpreting Services
Licensing
Child Placing Agency
Family Foster Homes
Maternity Homes
Residential Child Care Homes
Lifeline-Linkup
Problem Pregnancy Services
Refugee Assistance
System of Care
Work First Family Assistance

 

Whether it is a federal, state or county program, Union County assists qualifying residents with finding resources that will help to maintain financial stability and meet basic needs. Applicants may apply in person Monday – Friday from 8.00 a.m. until 5.00 p.m. at the Division of Social Services.

 

Applicants for FNS and Medicaid may apply online at https://epass.nc.gov/

 

Medicaid – A federal and state funded program designed to secure health insurance coverage for individuals and families to assist with prescriptions, medical bills, hospital charges and nursing home care. There are many types of Medicaid with varying income limits and resource limits. Your caseworker will explain these to you and the requirements to qualify.

Food and Nutrition Assistance (FNS) – Also known as the Supplemental Nutritional Assistance Program (SNAP) provides an electronic benefit card (EBT) for low income families to purchase groceries. Families must meet income, resource, citizenship and work requirements.

Child Day Care – Financial support is available to help cover childcare costs for eligible families. This program informs parents how to choose a safe, quality child care arrangement. The program is income based and families must have a childcare need to be eligible.

Work First – Provides financial and resource support to parents while they complete the Employment Service Program and find employment. Work First may also provide financial assistance to children who live with a caretaker relative.

Crisis Intervention Program/Share the Warmth/LIEAP – Helps to cover the cost of heating and cooling in the home during a family crisis.

Program Integrity – Detects and prevents fraud, waste and program abuse in the Medicaid Program and the Food and Nutrition Program.

Emergency Assistance - This program is designed to assist a family or individual during a crisis to prevent a potentially larger and more costly crisis from occurring. By proactively providing support, additional issues can potentially be avoided.

Residents may access specific information about Medicaid and check their own eligibility status at https://www.nctracks.nc.gov/

 

Residents may find more information about Food and Nutrition Services at: http://www.fns.usda.gov





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.