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Putnam County NY DSS Carmel - Dept Social Services

Website: http://www.putnamcountyny.com/socialservices/

Carmel, NY - 10512

Financial Help Provided: Temporary Assistance, Food Stamps, Medical Assistance, TANF, Welfare Officeetc

Full Description:

Winter Hours: 9:00 am to 5:00 pm, Monday through Friday

Summer Hours (mid June to mid September): 8:00 am to 4:00 pm, Monday through Friday


The County Social Services Department, open from 9am to 5pm Monday through Friday, provides the following services to County residents. No fees are charged, unless otherwise indicated.
- Family Assistance - Financial assistance to help children in families without sufficient means of support, which may be due to absence of a parent, unemployment of principal wage earner, or the parent's incapacity.
- Safety Net - A program of financial assistance to needy individuals and families who do not meet the requirements of ADC program and who are not eligible for Supplemental Security Income (a federal program for the aged, blind and disabled, administered by the Social Security Administration).
- Home Energy Assistance (HEAP) - A program providing annual one-time payments to help with energy costs of low-income households during the fuel season.
- Food Stamps - A program that enables low-income households to buy nutritious food.
- Medicaid - A program providing medical services to the medically needy.
- Child Support - Provides for a full range of child support enforcement and collection services, including legal representation, enforcement, paternity establishment, support establishment, support collection and location of absent parents. (Fees are charged for legal services for private clients only and a federally mandated fee of $25 is charged to the custodial parent after the first $500 per year is collected.)  For further information, please visit newyorkchildsupport.com.
- Child Protective Services - Receives reports of child abuse around the clock (via the Putnam County Sheriff's Department after 5pm and on weekends). The purpose of this program is to protect children from abuse and neglect. (In an emergency, dial 9-1-1!)
- Children's Services - Foster care, day care, preventative services, adoption services, casework counseling to families in need of preventing out-of-home placements without regard to income.
- Adult Protective Services - A program to protect adults 18 years of age and older from abuse and neglect. The Department responds within 72 hours of receipt of the report.
- Housing Program - Houses the homeless, searches for permanent housing, and prevents homelessness caused by utility shut-offs, evictions and back rent. (In an emergency, dial 9-1-1!)

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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.

Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.