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Palm Beach County Utility Assistance

Website: http://www.pbcgov.com/


West Palm Beach, FL - 33401
(561)355-4792

Financial Help Provided: LIHEAP Utility Assistance, Water bill shut off assistance.




Full Description:

Low Income Home Energy Assistance Program (LIHEAP):

This program provides electric bill assistance to clients who are eligible. Types of assistance available include:
- Home Energy Assistance-up to $300 once every 12 months
- Crisis Benefit-up to $600 twice a year for past due, final notice or disconnection
- Weather Related Benefit-assistance during a natural disaster
- Weatherization-assistance with weatherizing home to lower electric bill

​​Eligibility Requirements​​

​​To qualify for LIHEAP services, households must comply with the following:

    Reside in Palm Beach County
    Have a utility bill in a household member's name
    Total household income must be at or below 60% SMI or 150% FPLG
    For additional eligibility requirements to qualify for the HVAC replacement program





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.