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DHHR Charleston - Kanawha County Department of Health and Human Resources (DHHR) Charleston DHS

Website: https://dhhr.wv.gov/pages/Office-Results.aspx?County=Kanawha


Charleston, WV - 25313
(304) 746-2360

Financial Help Provided: Food Stamp Office, TANF Office, Food Assistance Office, General Cash Assistance Office, General Assistance Office




Full Description:

Office hours: Mondays through Fridays 8:30am to 5pm

Fax: 304-558-1802

Services:
Family Assistance Services: Medicaid, WVCHIP, Medicaid for Long-Term-Care, Medicare Premium Assistance Programs, Non-Emergency Medical Transportation (NEMT), Supplemental Nutrition Assistance Program (SNAP), Emergency Assistance,  Indigent Burial Program, Refugee Resettlement, Tel-Assistance, SNAP E&T, Low Income Energy Assistance Program (LIEAP), 20% Discount Utility program, Temporary Assistance for Needy Families (TANF), School Clothing Allowance (SCA) and Other Needs Assistance Disaster Programs. Social Services: Adoption, Adult Guardianship, Adult Protective Services, Adult Residential Care, Child Abuse Awareness and Prevention, Child Protective Services, Child Welfare Licensing, Domestic Violence Services, Foster Care, Health Care Surrogate, Homeless Services, Interstate Compact on the Placement of Children, Specialized Family Care, Subsidized Legal Guardianship, Unclaimed Deceased Bodies, Youth Services, and Youth Transitioning Services. Early Care and Education: Licensing of Child Care Centers and Family Child Care Facilities, Registration of Family Child Care Homes, Registration of Out of School Time Programs, Provide Subsidy Services to eligible families for child care, Technical assistance to child care providers, and Tiered Reimbursement system for high quality child care services.




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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.