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Franklinville Catholic Charities

Website: http://www.ccwny.org


Franklinville, NY - 14737
585-492-0407

Financial Help Provided: Services offered: Food, Housing, Medications and Utilities, Individual, Children & Family Counseling




Full Description:

Services offered: Food, Housing, Medications and Utilities, Individual, Children & Family Counseling.

A visit for emergency assistance, either at Central Intake in Downtown Buffalo or at another Catholic Charities office, is often the first contact clients have with Catholic Charities.
Staff members can handle a phone crisis and make a quick assessment. If the needed service is not something that can be handled in that office, the client is referred to the Department which handles the service, or to an appropriate community resource. The staff is acutely aware of services provided within the agency and the community at large, and knowledgeable about researching new resources.
When appropriate, Catholic Charities helps in emergencies with basic needs such as financial, food, prescription, housing and heat.
Many families are facing multiple problems. Although one problem may be presented, generally financial in nature, the staff member must be able to assess other possible needs and problems of the family. Appointments for personal and family counseling are also assessed by the intake staff and referred to the appropriate satellite office or community resource.
Neighbor For Neighbor Heat Fund
Catholic Charities is one of the participating agencies that administers the Neighbor For Neighbor Heat Fund for National Fuel.
The Neighbor For Neighbor Heat Fund is a not-for profit, voluntary program designed to provide financial assistance for energy bills to the low income, elderly, handicapped, disabled, or those with medical emergencies. This program is designed to provide assistance only to those individuals truly facing an emergency heating crisis. The Heat Fund is accessible all year and is available on a first come, first serve basis.
To qualify, an applicant must be 55 years of age or older, applicant/household member who is handicapped or disabled, or applicant/household member who has a medical emergency.
The guidelines for the Heat Fund include; exhausted HEAP benefits, as well as having made four customer payments in the past 12 months from the date of application.
If you or anyone you know may qualify for the Neighbor For Neighbor Heat Fund, please call (716) 856-4494 (under 60 years of age), (716) 896-6388 (over 60 years of age) or visit the National Fuel Website or Erie County Department of Social Services Website for further information. You can also contact the Catholic Charities office nearest you for assistance.
Information needed to apply:
    Most recent fuel bill
    Date of birth for all household members
    Proof of disability or medical emergency if applicant is under age 60
    Social Security numbers for all household members
    All income for all household members
    Receipts of any and all payments made in the last 30 days





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.