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Family Services Office Charlotte County

Website: http://https://www.charlottecountyfl.gov/services/familyservices/Pages/Programs-Services.aspx

Port Charlotte, FL - 33980

Financial Help Provided: LIHEAP, Temporary Emergency Assistance, etc

Full Description:

Self-Sufficiency Program
Primarily serving low-to-moderate income households, Charlotte County Human Services staff assists families in becoming and remaining self-sufficient. Working to reach self-sufficiency, Human Services case managers or program specialists may coordinate and facilitate financial assistance. Assistance may be available for economically eligible individuals or those facing a crisis that threatens their self-sufficiency. Any assistance made to clients is based on eligibility for the program, and due to funding guidelines and cycles, not all programs have funds available at any given time. Funding availability as well as eligibility criteria are subject to change. Applicants may be referred to other service providers if the Human Services Eligibility Specialist identifies a need or service not available through Charlotte County Human Services. Applicants will need to contact the Family Services Office. (below).
Temporary Emergency Assistance Programs
All County assistance programs are based on proof of county residency, household status and size, household income, and the availability of funds. These programs are operated in conjunction with other community resources in order to assist households in their stabilization goals. The programs are funded, in part, with federal funds provided through the Community Services Block Grant and the Low-Income Home Energy Program (LIHEAP).
Homeless Prevention and Housing Stabilization Program
The program is geared at assisting families with children who are either homeless or at-risk of becoming homeless stabilize their housing situation. Eligible families may receive short or long term rental assistance together with financial assistance related to housing stabilization. The Case Management staff will assess the families need for comprehensive services which may include enrollment in the divisions' Family Self-Sufficiency program after successful completion.
Food Closet
Assistance is available when a household is faced with an emergency situation and needs non-perishable food items to help them through a 1-3 day period. Food and other emergency services may be available at the Access Florida site of the Florida Department of Children and Families.
Low Income Home Energy Assistance Program (LIHEAP)
The LIHEAP is a federally funded Block Grant provided through the Florida Department of Economic Opportunity providing one time per year home energy assistance grant to eligible households for the purpose of heating or cooling their homes. The program may assist with emergency energy assistance under certain situations. The grant is paid directly to the consumer’s energy vendor. Households may also be referred to the Weatherization program serving Charlotte County which may assist with energy conservation.
Emergency Home Assistance for the Elderly Program (EHEAP)
The EHEAP is limited to households where at least one member is 60 years older or older. The household must receive a final notice from their utility company, i.e. FP&L, or have already had their service interrupted to be eligible. Income guidelines apply and benefits are paid directly to the energy/utility company.
This is a community participation program offered by Charlotte County Utilities in partnership with the Board of County Commissioners and the Department of Human Services. This program provides assistance to qualifying customers who have an URGENT NOTICE or had their water service interrupted due to a crisis.
Coast2Coast Rx Prescription Discount Card
The Coast2Coast Rx Card™ FREE Discount Prescription Card for Charlotte County residents saves you up to 65% on your prescriptions. The Coast2Coast Rx Card is not insurance nor is it intended to replace insurance. Visit Coast2Coast for more information.

Intake Hours - All clients applying for and requesting services need to make an appointment unless their utilities are past due, Urgent/Final Notice, or disconnected.  Appointment scheduling is subject to staffing levels and funding availability.

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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.

Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.