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Erie County DSS Buffalo

Website: http://www2.erie.gov/socialservices/

Buffalo, NY - 14202

Financial Help Provided: Food Stamps, Medicaid, Temporary Assistance, HEAP

Full Description:

Services Provided:
- Food Stamps
- HEAP - Home Energy Assistance Program
- Medicaid
- Temporary Assistance

The Department of Social Services offers temporary help for needy men, women and children. If you are unable to work, can't find a job or your job does not pay enough to meet your basic living expenses you may be able to get help. Erie County has a Work First policy that focuses on the temporary nature of cash assistance and an individual's responsibility to achieve self-sufficiency.

Emergency Temporary Assistance offers help for an urgent need or situation that has to be taken care of right away. Some examples of an emergency are:
- You are homeless
- You have received an eviction notice
- You do not have fuel for heating during the cold weather period
- Your utilities are shut off or are about to be shut off
- You or someone in your family has been beaten, abused or threatened with harm by a husband, wife, partner, ex-partner or other member of the household

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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.

Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.