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Craven County DSS New Bern

Website: https://www.cravencountync.gov/275/Social-Services


New Bern, NC - 28561
252-636-4900

Financial Help Provided: DSS Financial Assistance, Work First Cash Assistance




Full Description:

The NC Division of Social Services is responsible for various programs and services. The main services we are interested in providing to you is the Work First Cash Assistance Program:
Emergency Financial Assistance
Families who are experiencing a financial emergency may be eligible for financial help to pay for housing and utilities.
Families that meet the following criteria may be eligible for Emergency Assistance:
The family must have a child who lives with a relative as defined for Work First Family Assistance and who meets the age limit for Work First cash assistance.
Total income must be at or below 200% of poverty level.
Family's statement is acceptable for citizenship and identity unless it is questionable. If in doubt, request appropriate verification.
Counties may set requirements that are more restrictive than these, but not requirements that are more lenient.
Below we have listed many of the programs offered by local Department of Social Services (DSS) Offices:
Adoption Services
Child Placement Services for Children
Child Protective Services
Child Support Enforcement
Community Based Programs
Crisis Intervention
Emergency Assistance
Energy Assistance
Food and Nutrition Services
Foster Care
Fraud
Independent Living Program for Foster Children (NC LINKS)
Interstate Compacts
Interpreting Services
Licensing
Child Placing Agency
Family Foster Homes
Maternity Homes
Residential Child Care Homes
Lifeline-Linkup
Problem Pregnancy Services
Refugee Assistance
System of Care
Work First Family Assistance

 

The mission of the Craven County Department of Social Services is to provide services to enhance the quality of life of the county's most vulnerable citizens. The general services available are outlined below:

 

Child Welfare: Protective Services for Children, Foster Care, Adoption, Crisis Intervention, court-ordered studies.

Adult Services: Adult Protective Services, rest home monitoring, group care placements, in-home care.

Public Assistance: Medicaid, Food Stamps, Work First Cash Assistance, Energy Assistance, Surplus Food Distributions, and Special Assistance for Home Care.

Work Programs: Work First and Food Stamp Employment and Training services for recipients of public assistance.

Day Care: Subsidized day care for public assistance recipients and working families with low incomes.

Preventive Services: Programs for children and adults who are at-risk of needing protection. Include programs for adolescent parents and at-risk youth.

Senior Services: Serving Seniors over 60 with a congregate meal site, meals on wheels, and health promotion activities.





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.