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Community Action Commission Medina County

Medina, OH - 44256

Financial Help Provided: utility payment assistance

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Services provided:

The Home Energy Assistance Program (HEAP) provides a one time per year utility payment to individuals/families who have received notice of disconnection and are without the financial means to pay heating/cooling bills. Persons requesting assistance are required to present a formal notice of disconnection as well as proof of income to determine eligibility. HEAP clients can only utilize funds from this program one time per year. Seniors and persons with a medical prescriptions may also access Summer Cooling services.

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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.

Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.