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City of Irving – Housing and Human Services


Irving, TX - 75060
(972) 721-4800

Financial Help Provided: Rental assistance, utility payment assistance, reasonable moving cost assistance, motel vouchers.




Full Description:

Services provided: Rental assistance, utility payment assistance, reasonable moving cost assistance, motel vouchers.

Must reside in Irving TX.

Currently Monday, Wednesday and Thursday, 8:00 a.m. to 5:00 p.m.
Tuesdays, 7:00 a.m. to 6:30 p.m. (Hoping to add additional evening hours).

Priority populations served will be: Families enrolled in Irving ISD’s Project PASS program (homeless), victims of domestic violence (exiting Brighter Tomorrows’ facilities), homeless, participants of Metrocare’s pilot project (providing mental health case management services to persons being discharged from institutions), emancipated minors up to age 24 (especially those with children), those who have Notices to Vacate (within two weeks)/utility disconnect notices (within one month), those with documented financial emergencies (e.g., loss of income and registered with TWC, medical emergency, unexpected bill) who anticipate being able to pay for housing next month.






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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.