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Chautauqua County DSS - Department of Social Services


Mayville, NY - 14757
(716)753-4421

Financial Help Provided: Transitional Assistance, Safety Net Assistance




Full Description:

We are dedicated to empowering our clients to achieve self-sufficiency through personal responsibility.

While recognizing the diversity of the people we serve, we will provide appropriate assessments, referrals, supportive services, and financial assistance.

By delivering these services in an efficient and professional manner, we are committed to enhancing our clients' quality of life.


Transitioanal Assistance:
Transitional Assistance is Chautauqua County's term for Federal and State Temporary Assistance Programs. These programs give short-term help to families and individuals as they work toward self-sufficiency. If you are unable to work, can't find a job or your job does not pay enough to meet your basic needs, Transitional Assistance may be able to help you pay expenses. Eligibility for Family Assistance and Safety Net Assistance is determined based on income and resources. To find out if you are eligible you must apply.

Safety Net Assistance (SNA)

If you are not eligible for other assistance programs, you may be eligible for SNA. SNA is a state and local funded program for:

- Single adults
- Childless couples
- Children living apart from any adult relative
- Families of persons abusing drugs or alcohol
- Families of persons refusing drug/alcohol screening, assessment or treatment
- Persons who have exceeded the 60-month limit on assistance
- Aliens who are eligible for temporary assistance, but who are not eligible for federal reimbursement

Generally, you can receive cash SNA for a maximum of two years in a lifetime. After that, if you are eligible for SNA, it is provided in non-cash form, such as a voucher. In addition, non-cash SNA is provided for families of persons abusing drugs or alcohol and families of persons refusing drug/alcohol screening, assessment or treatment





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.