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Albany County DSS

Website: http://www.albanycounty.com/departments/dss/

Albany, NY - 12210
(518) 447-7177

Financial Help Provided: Department of Social Services Welfare Office, provides TANF, Rent Payment Assistance, Utility Assistance, Burial Assistance.

Full Description:

Office hours: Mondays through Fridays 8:30am - 4:30pm.

Must appear in person to apply for emergency services.

The Albany County Department of Social Services is responsible for addressing the social service needs of the poor and the near poor, as well as those who are unable to care for and protect themselves, while at the same time upholding the laws that govern the Department.

It is our mission to improve the quality of life in Albany County by helping people to help themselves, to help those incapable of acting on their own behalf and to ensure everyone has an acceptable standard of living. We do this by offering a broad range of protective, preventative, social and financial services. It is our hope that by offering these citizens employment and training services, child support and effective case management, they will be able to leave the welfare rolls and go on to better, more productive lives.

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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.

Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.